By Travis Whidden on 5/29/2007 1:56 PM

Well today I spent the morning updating my server with the latest version of ModernBill (5.1.7.0).  I had to do this because when I started to import a couple customers and update their billing, a major problem would occur. The problem was that a client ID for a customer would be updated and given a new one when  you added a new payment account. Ouch.  Thank god I only did a couple of them and called their support line.

Anyhow after a few manual SQL calls to fix the problems we updated the software and it appears to be working ok now.

By Travis Whidden on 5/25/2007 6:23 PM

When an existing user goes to order a new domain name from the system, a small non-critical bug occurs.  When they click "login" right before they check out, the Primary Contact Information will be populated correctly including the Service Username and Service Password, but the Confirm Password field is not filled in. 

By Travis Whidden on 5/25/2007 6:15 PM

You might be asking... "Why does this guy write about ModernBill. What the heck is it and why do I care?"

Well, the most likely answer is: You don’t need to know and you should not care unless you use it yourself.

I am currently running a web hosting company in Reno Nevada. We have 10,000 customers and we use the oldest and slowest billing system known to man (Quick Books).  When we took over the company, we realized that we were not going to make it with 3 billing guys and a completely manual process for our admins and even the customers.

We decided to research the correct billing system that would scale with our business and we could extend on with our own systems.  We evaluated Tucows Platypus and ModernGigabyte ModernBill software package.  There were several others out there, but these two were the ones that actually responded and acted on our phone calls and gave us a great demo.

Over the last few weeks, I have been preparing our systems so we can make a smooth transition to the ModernBill System.  I attended a workshop in Kentucky and learned a lot about what they have to offer.

This blog will talk about my experiences during the ModernBill migration.  I will have tips and tricks, along with bugs (associated to a version number) and anything else I find interesting.